Frequently Asked Questions

What is activeteamfundraisingstore.com? I only see direct sale products like candy bars. How do I get info on fundraising products where I take orders in advance, like frozen cookie dough? How long will it take to get my order? I have a question about my order. Whom should I call? Q) What is activeteamfundraisingstore.com? activeteamfundraisingstore.com is an e-commerce website where you can purchase great direct sale fundraising products online, 24 hours per day, with your credit card! At activeteamfundraisingstore.com you'll get your products as fast as we can ship them to you! activeteamfundraisingstore.com offers fundraising products and new fundraising ideas to non-profit groups across the country and has already helped thousands of fundraising groups raise millions of dollars for their good causes. Back to the top Q) I only see direct sale products like candy bars on your site. How do I get info on fundraising products where I take orders in advance, like frozen cookie dough? At activeteamfundraisingstore.com, we only allow payment via credit card. Products that require that you take orders in advance (like candles, frozen cookie dough, and large "shopper" brochures) may take more than a month to complete. Because of the long fundraising cycle for order taker products, we are not able to take payments today for them via credit card. If you are interested in doing a fundraiser where you take orders in advance (like candles, frozen cookie dough, or large "shopper" brochures), please call 1-866-698-3267 anytime and speak with a Fundraising Consultant, who will be happy to walk you through the steps required for an order taker fundraiser. Back to the top Q) How long will it take to get my order? Shipping varies based on product purchased and where you are compared to where our warehouse is. In most cases, you can expect your product to arrive within 4 to 15 business days. If the weather is warm in your area, we may delay shipping if you have ordered a product (like chocolate) that melts in warm weather. If this is the case, we will contact you to let you know. If you have questions about a specific order, please call a Fundraising Consultant at 1-866-698-3267. Back to the top Q) I have a question about my order. What number should I call? Call 1-866-698-3267 anytime. A Fundraising Consultant will be happy to help you! Back to the top